Tax Policy
1. Policy Scope
This policy applies to all furniture and home products, including related accessories, sold by Dragonflydecorllc to customers within the United States. All order customs clearance and tax processing follow the guidelines outlined in this policy.
2. Sales Tax Information
Sales tax will be calculated at checkout.
Order Cost Components
The total order amount consists of:
Product Price: The price of each item as listed on the product page (Taxes are calculated and added at checkout).
Shipping Fee: Calculated based on the order amount and displayed at checkout.
All costs are shown in USD and clearly listed before placing an order, ensuring customers are fully aware of the total payment required.
3. Logistics Process
After order confirmation, the store will process the order within 1–3 business days and hand it over to a reliable shipping carrier, including UPS, FedEx, and USPS.
4. Shipping Insurance
Under the DDP model, the store provides necessary shipping insurance to protect against loss or damage during transit, ensuring customers receive products intact.
5. Order Tracking
After shipment, customers will receive a confirmation email containing a tracking number. The shipment can be tracked via the carrier’s official website or the store’s order management system.
6. Receiving and Inspection
Upon receipt, customers should immediately check the packaging and product condition. If any damage or missing items are found, please contact store customer service within 24 business hours.
7. Customer Support
For any questions regarding taxes, or shipping, customers can contact Dragonflydecorllc via:
Email: info@dragonflydecorllc.com
Phone: +1 6897776878
Business hours: Monday to Friday, 8:00 AM – 6:00 PM (Eastern Time). Emails will be answered within 24 business hours.
9. Company Information
This website is owned and operated by DRAGONFLY DECOR LLC
Company Name: DRAGONFLY DECOR LLC
Address: 14308 SW 165TH ST, MIAMI, FL 33177, United States
EIN: 92-0548022
Phone: +1 6897776878
Email: info@dragonflydecorllc.com